kendraone Docs
Real Estate Suite
Get support
Real Estate Suite

Override commissions

Sales reps who cover for a channel partner earn a kicker on top of the standard partner commission — track your own override credits here.

3 min read·Updated 10 Oct 2026·salescommissions

An override commission is a slice of the standard partner commission earned by a Sales rep who sourced or closed the booking despite it being partner-attributed. The classic case: a partner brought the lead but a rep did the heavy lifting on conversion.

Open my overrides

Step 1: Open Sales management → My override credits

The list shows every override credited to you, split into PENDING, APPROVED and PAID.

Screenshot pendingoverride-commissions-01.png
My override credits list

How it works

The override percentage is defined on the booking by the Sales manager. When the partner's commission slab trigger fires (on booking, agreement signed, possession), the override credit is created in PENDING with the computed amount.

Overrides route through approval before being paid out. Approved overrides are included in your next payroll run or paid as a standalone bonus — Admin decides per firm.

Note

Only roles with commission.read see this page. If you cannot see your own credits, your role may not have the perm; contact Admin.

What's next

  • Commissions — the primary partner commission ledger.
  • Payroll runs — how approved overrides land in your payslip.